Top 6 Qualities To Look For In A High-Profile Event Security Company

When planning a high-profile event, ensuring the safety and security of your guests, staff, and assets is critical. Not all security companies approach events the same way, however, and it’s important to be selective during the process of obtaining event security. Here are our top 6 qualities to look for when choosing your high-profile event security team:

1. Extensive Experience

A reputable event security company should have a proven track record of managing security for high-profile events. Look for companies with extensive experience in handling events similar in size and scope to yours. For instance, selecting a security company with an extensive portfolio of safeguarding large-scale concert events is crucial if you're organizing a concert.

Another key factor to consider is experience within the locale of your event. Your ideal security provider should have a proven track record of safeguarding events in your chosen city, demonstrating familiarity with the unique challenges and dynamics of that location.

2. Highly Trained Security Guards

The quality of a security company is reflected in the training and professionalism of its security guards. Your chosen security company should employ highly trained guards who are well-versed in event security procedures, protocols, and best practices.

In addition to the standard security license guards must carry, they should receive additional training in key areas such as first aid, peaceful de-escalation, conflict resolution, and emergency response. These additional training factors will contribute to the overall smoothness of the event and provide valuable support for event staff and organizers.

3. Customized Security Plans

Every event venue is unique, and so are its security requirements. A top-tier event security company will take the time to understand the specific needs of your event and work with venue and event leadership to develop a customized security and risk assessment plan. This plan should take all potential risks into account and outline strategies for preventing and managing any security incidents.

4. Client-Centric Approach

The right security company should keep you informed and up-to-date through every step of the event process. The security team should provide consistent updates and detailed real-time reports throughout the planning and execution phases. This ensures that organizers are always aware of any emerging issues, allowing for decision-making and adjustments. Additionally, effective communication between security teams and event organizers is essential for a smooth event. The right security company will establish clear channels for communication, addressing questions, concerns, and changes promptly and clearly.

5. Excellent Customer Service Skills

At the end of the day, the success of an event hinges on the satisfaction of guests. The right security company should ensure that security guards are well-equipped to handle a variety of customer service interactions and able to provide friendly, professional assistance and guidance to guests. Your chosen security company should aim to provide a safe and comfortable environment, which may include measures such as additional female security guards performing bag checks and pat-downs in pre-entrance lineups.

6. Strong References and Reputation

A security company’s reputation speaks volumes about its reliability and quality of service. Seek out reviews from previous event clients to gauge their satisfaction. A high-profile event security company with strong references and a solid reputation is more likely to deliver the level of service your event requires. Look for security companies with a good, but not perfect, review rating on Google. A 4-star average rating helps ensure credibility and indicates consistent, reliable service quality while reducing the likelihood of fake reviews.

The Blackbird Difference: Event Security In Canada

At Blackbird Security, we pride our guards on their professionalism, extensive training, and attention to detail in providing the best event security possible. Our security guards receive additional training through Blackbird Academy, our in-house training program that equips guards with crucial skills needed for event security such as first aid, peaceful de-escalation, and customer service training.

Our team has extensive experience in safeguarding events in major Canadian cities including Vancouver, Toronto, Calgary, and Edmonton. This year, we’ve protected Kid Laroi and Bryson Tiller at UBC’s Thunderbird Stadium in Vancouver, among other high-profile events throughout Canada. Each member of our team, from security guards to management staff, brings expertise, dedication, and a commitment to excellence, ensuring that every event we oversee is secure, smooth, and enjoyable for all attendees.

Ready to protect your next high profile event? Get in touch with us at the form below to get started.

In addition to event security, we provide services in the following areas:

• Mobile Patrol Security
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