Client Testimonials

our Happy Clients

Here's what our thrilled clients have to say about us.
I wanted to take the time to celebrate Blackbird Security’s Loss Prevention Investigator, Apran for his amazing support in our store and a very productive weekend.Over the weekend, Apran was able to recover thousands of dollars of product. Thank you Apran, for your continued support!
Santo
District Loss Prevention, Sephora
Great service, friendly and assertive guards. Glad to have them work at our busy Granville Street location. Good communication with Blackbird Management Team and Client Service's representative, Hannah. She is very attentive to our specific store needs, changes to our schedule for large events and accommodating any last minute requests or changes. Great service provided by the whole Blackbird Security Team!
Farisha Khan
Store Manager, Mcdonald's
Blackbird Security has been an exceptional security partner for our retail business. Their unwavering commitment and comprehensive services have greatly contributed to the safety and success of our operations. I recommend Blackbird Security to any retailer seeking reliable and effective security solutions.
Nicolas Acevedo
Store Manager of Herschel Supply Company in Gastown
Blackbird Security have been incredible to work with thus far. They are attentive to feedback, easy to communicate needs to, prepared, and ready for any last-minute coverage needs that we have! I'm so grateful to Jordan, Jaideep, and the scheduling team for being so great to work with!
Ruby Ling
University of Alberta
Blackbird has completely turned our security around from our previous company. The biggest advantages we have seen is the effort Blackbird Security takes to create a dedicated team and how they respond to any feedback given. It feels like a true partnership with them.
Andrew M
Head of Facility, MAERSK
Blackbird Security has been an invaluable partner in ensuring the safety and security of our aviation operations. Their guards are highly trained, professional, and consistently adhere to strict regulatory standards. Their presence enhances our compliance and reinforces our commitment to secure airport and cargo environments.
Lisa Robertson
National Security Manager, Cargojet
Consistent, trustworthy, and easy to communicate with. Highly recommend.
Jay Kachuk
Saskatoon Housing
I am writing to express my sincere appreciation for the exceptional service provided by your team at our building. In particular, Laksh and Karan have demonstrated outstanding professionalism, dedication, and a strong commitment to their roles. Both individuals consistently go above and beyond their duties. I would especially like to highlight Laksh, whose exemplary work ethic and dedication truly stand out, he is a remarkable asset to your team and highly deserving of recognition, if not a promotion. Please extend our gratitude to both Laksh and Karan for their hard work and commitment. We truly appreciate the high standards of service that Blackbird Security provides.
The Met
The organization with whom I work benefitted significantly from excellent services of Blackbird Security in recent weeks. Overall we were very pleased with the deportment and expertise of staff provided - they were all very professional and effective in carrying out their respectve roles. The personal attention in organizing the services and expert oversight from manager, Hirdaypal Singh, was much appreciated.
SM Siegel
They were professional and very useful to have at our events this spring. The guards all arrived on time and were happy to oblige all needs we had.
Spencer McKnight
Saskatoon Symphony Orchestra
We hired Blackbird Security for two months. Getting set up was fast and efficient thanks to Padraic. He was fantastic! He answered all of our questions and always got back to us very quickly. Whenever we had concerns he would provide us with options and different ideas on what we could do. An all over great experience
Tatalia Moorhead
Vespucci Consignment
Blackbird Security services is great! They are easy to contact, they follow and enforce security protocols accordingly. Excellent customer service overall.
Macee
Phasor Engineering
Blackbird Security has consistently provided exceptional service, demonstrating professionalism, reliability, and a strong commitment to maintaining safety. Their team is well-trained, responsive, and proactive in addressing security concerns. I highly recommend Blackbird Security for anyone seeking dependable and efficient security solutions.
Rafael Freitas
I used this company to book a security guard for a recent event. From the beginning the communication and service was exceptional. Padraic was a big help ensuring everything was arranged and set up perfectly. They answered all my questions and the guard did a great job!
Alicia Fletcher
Canada Gold
We had the pleasure of using Blackbird Security for a one day event here at the Grand Opening of Canada Gold. Dilpreet, the guard on duty, was absolutely wonderful, and even helped us with our celebrations throughout the busy day. We cannot recommend the service enough, and thank you to Padraic and his team for setting up the contract so effortlessly!
Jamie Browne
Canada Gold
We’ve been working with Blackbird Security for our Calgary site for a few months now and the experience has been great. Clarissa has also been amazing to work with. She is understanding and accommodating, even with our company’s last-minute requests. The security guards have also been professional and reliable, and so far we haven’t had any issues. Strongly recommend their services.
Simon Frigon
Mobis Parts
Our team used Blackbird Security for a mid-size cultural event and party. They were professional and had great presence when ensuring the entrances and safety of the space was a priority. Thank you for taking that on and allowing our team to focus on the event and not security.
Graeme Berglund
Blackbird security did a great job ensuring guests were checked in with ease and minimizing unwanted crowding at the entrances. I really appreciated this as someone attending the event they were hired for.
Riya Vashiraphiphob
Great service! Blackbird Security is monitoring 3 buildings for us. The guards are on time, they make their rounds in the agreed time and they are alert. When I come late at night, the guards check me out to see what I am doing there, even though they know me and my car. Very attentive. Always answer calls, email back within 24 hours and report daily. If you need security... hands down, go with Blackbird!!!
Axel Menzler
Project Manager, Sunmark Development
Blackbird consistently exceeds our expectations and goes above & beyond on a regular basis. Communication with their management and supervisors has been perfect. We feel incredibly well taken care of, and most importantly, secure.
Harley Nadler
Assistant Operations Manager, Westbury Condominium
First weekend with Blackbird went well, according to my night desk team. They felt much safer, and their presence overall seemed to deter anyone unwanted people from walking in off Granville St.
Doug Venn
Vancouver Hostel Manager, Samesun Hostels
Every encounter i’ve had with a Blackbird Security guard has been super amazing. Every one of them have been kind and professional towards me and everyone they meet. If I could give this company more than 5 stars i would!!!!
Lindsay Kruk
Worked with Blackbird Security here on Vancouver island for several of the dealerships I work with. Alex and Mike and the rest of the staff were great to work with. Highly recommend
Morgan Hodder
I just wanted to say thank you! Last week when I was at a Walmart location in Kelowna with my daughter, a gentleman was in the store and stopped a male from walking out of Walmart with 2 full baskets. As I work retail I know how big of a SAVE this was. I thanked him in person as he was trying to be humble, when I was expressing my gratitude I tried to get a name but he just told me he was a manager for your company in Winnipeg, Manitoba and he was just on holidays. Great work and thank you!
Cassandra Mazur
Walmart
Employee Xavier servicing FARM on Douglas st was outstanding dealing with a mentally challenged homeless lady. Calm and compassionate.
Chris Watson
My condo building concierge, Peter, works for Blackbird Security. He is very friendly, professional and organized. We love him at our building! When he is away, they usually have a couple of other decent guards as well. My last building concierge was garbage so it makes a difference especially for parcels!
David Otoni
We have recently switched over to Blackbird Security in the store I manage in Saskatoon. The guards are well trained and Chris is quick to respond to any feedback or concerns that have come up.
Sarah Ann
Blackbird Security guards patrol the building which I currently live in. Since our strata has started to use them, we’ve felt their presence and have seen less unwanted people on our property. We all feel a lot more safe.
Parm Kooner
Thank you for all the hard work that you and your staff does in the Duncan area. I called the other day and the got assistance right away.
April Reed
Speedy Cash
Great security company that is being used throughout Duncan on Vancouver Island. One of their members named Alex is very attentive and extremely quick response times.
Adam Hendershot
Nanaimo team is amazing, hard working employees, very professional, high standards to keep business happy with their services. No other company can beat the quality security service they provide. Highly recommended!
Chelsea Bourgeault
I would like to add the Blackbird Security Guard, Jacob was an incredible help. He obviously has some training with this type of situation, as his approach was most professional. Aside from today’s incident, Jacob has been a really good fit for our office. He is a good communicator, takes feedback well, and is someone we would like to see assigned to our office as much as possible.
Mark & Chantelle
I want to reach out and thank you for the amazing services, the well-documented reports, and your field staff for being diligent throughout the entire shift. </p><p>It takes a lot of stress off my night knowing that we have a great company taking care of us.
Robert
Superintendent, High Ventures Inc.
The security that is here during the day Monday to Thursday is amazing! He is so friendly to all of the families and really looks out for us and is so helpful.
Pam
Kids & Co.
We have this company working at my workplace. The supervisors (mainly Brett, Glenn and Moe) are very responsive and supportive. It’s great knowing that I don’t have to worry about doing my job and also watching out for safety and theft. We are lucky enough to have Arunjit at our store frequently and he takes care of us very well! He is adaptable and follows social distancing and even helps us keep our baskets and carts sanitized. He is an asset to the company!
Janelle Soutar
We just recently had Blackbird Security hired for our Grocery Store. All the staff have been very professional and knowledgeable. Their presence has been felt both as a deterrent and an extra layer of comfort for our staff. Glenn B. (Director in the Interior) is professional, accommodating and experienced. Glenn takes the time to work with his clients and gets the results they require.
T Roberts
General Manager, Kevington Building Corp
We needed a professional company to have a guard inside our medical clinic, both during clinic hours and overnight (when we were closed). They've been great, no headaches. It's nice dealing being able to deal with the same person (Nathen) and having an easy point of contact.
Ricky Chu
I work at a small retail store in Edmonton and my store uses Blackbird Security for undercover loss prevention and door guards, hands down the best security company out there. All my employees feel safe around these people and know we’re in good hands. All the staff for Blackbird I’ve came across are extremely nice and professional as well.
Jacob Breland
Impressed with the quality and professionalism of the security guards they have staffed at downtown shoppers on 1st se in Calgary. I was tired of being harassed by homeless people when shopping but now that I've changed to shopping in the afternoons I can shop with ease!
Shantel Ouimette
Best security company in Calgary for retail stores, responded quickly to any issues and the guards have amazing customer services skills . Highly recommend!!!
Charlotte Baker
This company is outstanding, guards are super professional and provide excellent customer service. Keep up the good work! Amazing service in Calgary.
Karn Sign
Amazing company. They fulfilled all of my company's security needs, diminished my losses, and look crisp at the same time. Dealing with this company has always been carried out professionally and thoroughly. On the spot flex changes are no problem, they accommodate fast. Need quick security to protect employees in a pinch? They accommodate fast.Reports are thorough and timely. Anything unusual is reported prior to the formal report, to save you from waiting.
Brandon D
Blackbird patrols have cleaned up my parking lot. Without them we had drug users sleeping in the corners leaving a big mess. They patrol every hour and their prices are very good!
Vida
Building Manager
We appreciate your outreach. Your staff has been doing an excellent job inspecting and promptly reporting any issues or potential security threats to the building. We value our current cooperation and look forward to maintaining a strong working relationship moving forward. Thank you for your continued support.
Savo
Building Manager, Second and Main
Mic runs a very well organized and specialized team of individuals. These individuals go the extra mile with every aspect of the business, and can feel safe knowing your business is protected. Would highly recommend Blackbird Security to anyone looking for quality security professionals.
Mandy Wass
We have Blackbird Security patrolling in our neighbourhood for our business in Duncan BC. They are always prompt when we have disturbances and keep our area in good standing. Alex has been a fantastic contact there.
Ryan King
Duncan, BC
Top notch security company. Excellent staff. Very professional and friendly. Highly recommend to everyone!
Kaitlynn Campbell
I have tried many other security services - they are all the same and subpar at best. I gave Blackbird a shot and was very glad that I did. The management is super responsive, learns quickly from regular feedback and strives hard to meet my individual business needs. A refreshing experience vs dealing with the other security companies out there. Would recommend to any business looking for quality service!
Robson Liu
Top-notch professional bodyguard services, we have used them for both Canadian and International assignments and they delivered on promises for all so far.
Kenneth Mah
Great service at a recent event we held at our residence. Security guard stayed longer than our hired time slot to ensure the property was secured.
Jason G
We had a small private event and needed suit and tie security. Brett and his team did an excellent job. Good professional company, will use them again.
Dominic Corisi
It was a pleasure having Blackbird Security on board with our event this year. Our Pharmacy Skits Night welcomes 500-600 students and faculty each year and is held in a large venue. From the feedback I've received from our attendees, all the guards were respectful and attentive to the crowd. We look forward to continuing to work together in the future and do not hesitate to recommend the company to colleagues.
Emily Li
Event Organizer, Faculty of Pharmacy UBC in Vancouver
The Blackbird team was unbelievably helpful and professional at our company’s event. The team showed up every single time sharp and ready to tackle any tasks assigned to them. Everything was simple and organized. They lead you through the whole process so you understand what services they are providing you as well as what you need from them and how they are going to deliver it. Thank you Blackbird and Ranko for the best experience.
Azin Lahijani
Event Coordinator, ParkWest Living in North Vancouver
Guard is friendly, respectful, professional and helpful. Greets people in a positive and warm manner.
Mona Marshall
Blackbird Security has been providing us with professional elite suit and tie security guards for the past few years. They have provided regular security coverage for a lot of our stores, done special events and helped with our warehouse sales. Their security guard customer service is outstanding and the professional clean suit and tie look works well with our brand!
Matthew Viney
Logistics Manager, MaxMara
Great company, very professional and follows up frequently. Responsive guards, detailed reports and a perfect option for building security.
Josh Kempf
General Manager, Sandman Hotel Winnipeg
We used Blackbird Security over the Christmas holidays. They were on time, very professional and respectful of our building, and easy to deal with. I highly recommend them.
Bryan Polak
General Manager, West Hillhurst Community Association
Professional, flexible and easy to work with! They have been providing service for our building for over a year and so far we're happy and would definitely recommend them!
Andrea Horbaty
Board Member, Ultima Tower
I highly recommend Blackbird for any security needs. They provide patrol services to a property I manage in Vancouver and they have been able to reduce trespassing on the property as well as increasing the security of the building. Their customer service is top notch.
Madison Moore
Property Manager, Icona Properties
I hired Blackbird Security several times for suit and tie client events, special open houses and concierge services. The concierge team members were always very professional and had excellent deportment. You can tell Blackbird puts a heavy emphasis on customer service training with their staff. Dealing with Blackbird for the past 5 years has been a pleasure and I will continue to use and recommend their services to other property managers and strata council members.
Eniz Aziz
Century 21 and The Aziz Group
We have been using Blackbird Security concierges for over 2 years at our building and I have nothing but great things to say about them. The residents have given us great feedback about the concierge personnel Blackbird has placed at the front desk and I would highly recommend this company to other stratas and property management companies.
Gordon MC
Stratawest Management Ltd.
Hired Blackbird for their security and concierge services. I am constantly impressed at the professionalism and quality of their team. Their guards are polite, respectful and have handled stressful situations with compassion. I would recommend Blackbird to anyone looking for security solutions.
Michael Gunion
General Manager, Kevington Building Corp, District Main and The U
Blackbird security provides us with ongoing weekend overnight security services. All the guards are very well trained and go above and beyond the call of duty. Great customer service, great communication. Love getting the daily shift reports via email for easy review and tracking. The regional manager responds to questions and concerns extremely quickly and is always available to chat and communicate info to the on-site staff.
Ryan Kelly
Maintenance Manager, The Arc Residence
Our business association employed the services of Blackbird Security to ensure the safety and security of our business members and community in southwest Vancouver. We appreciated the professionalism displayed by the staff and guards, as well as the prompt attention to our concerns and emails. Nightly patrol reports were filled and staff kept us informed and updated on issues in the district as required. Can highly recommend Blackbird Security to businesses or associations requiring security services.
Claudia Laroye
Executive Director, Marpole Business Association
The management are professional and responsive to requests made. They go above and beyond in customer service and satisfaction.
Sylvia Mcloughlin
Store Manager, Mountain Equipment Co-op
Blackbird Security is an outstanding integrated security provider. They supply professional and reliable security guards for a couple Downtown properties of ours in Edmonton, Alberta. Their mobile guards are very responsive, fast acting, professional and thorough during their patrol checks. With combining their guard man-power and mobile fleet, we have peace of mind that our site is always safe and secure. With my two Downtown locations, I need to be able to trust that my security provider has not only our back, but our valued tenants as well. With that in mind I have no doubt that they will be able to provide you the same top notch service for any of your security needs.
David Lehman
Commercial Property Manager, ONNI Group
Blackbird Security team is efficient at crowd and access control and is extremely competent at writing reports and customer service. Their professionalism and reliability make them a pleasure to work with. I highly recommend Blackbird Security for any security endeavour that they may seek to pursue.
Kendra Kryszak
Manager, Parks and Public Space, City of Vernon
Blackbird Security has been performing the role of safety ambassadors for the City of Duncan since the summer of 2019. In this role, they have helped provide a safety presence along the Trans-Canada corridor. Their staff have been professional, reliable and on time. They cover all shifts including any time one of their guards is sick. They are quick to respond to calls and available anytime during the day/evening. I recommend them to anyone looking for professional security guards.
Paige MacWilliam
Director, Corporate Services, Duncan BC
I am a long time Blackbird client. Their uniform security guards are all very professional, presentable and have great customer service. They do a good job of deterring theft, de-escalating volatile situations and providing greeting and customer service to our patrons while making them and my staff feel safe. Best security company I've used!
Kiran Basran
Store Owner/Operator, Shoppers Drug Mart 2112 in Coquitlam
I am the commercial operations manager at Dells Shopping Centre in Surrey, BC. We have been using Blackbird Security as our security vendor the past two years to provide us with 24/7 uniform security coverage. Their guards are professional, reliable and have excellent customer service. They deal with any incidents, loitering or attempted drug use on property immediately, tactfully and effectively. They have done outreach and formed good direct relationships with of our tenants. I would recommend this company for any malls or shopping centres looking for professional security guards.
Bill Cannon
Operations Manager, Bosa Properties
Blackbird Elite Suit and Tie guards provide the prestigious professional image and great customer service which our business needs. Blackbird is a very reliable company run by people who truly care.
Sophia Koumbis
Director of Blubird Boutique on Alberni Street in Vancouver
I wanted to let you know how happy I am with the current team you have sent to my store. They are doing a great job and have really been on top of things. Please express my gratitude to them as well!
Ken Kimmes
General Manager, MEC
Had the pleasure of hiring Blackbird Security for my industrial portfolio which covers over one million square feet in area. They have been amazing to work with; great communication, detailed reports and always go above and beyond their scope of work to ensure a proper job has been completed. Would recommend this company to property managers who want to ensure first class service to their tenants.
Perry Mahal
Gestionnaire de la propriété industrielle, Groupe ONNI

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