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Alarm Monitoring
24/7 Alarm Monitoring: The Heart of Your Security System
While hardware identifies threats, monitoring is key to resolving them. Whether safeguarding a high-security commercial site or a family home, the true strength of your security system lies in vigilant oversight.
Our 24/7 Central Station Monitoring connects your property to certified safety experts. We don't just log alarms; we respond, ensuring immediate dispatch of Police, Fire, or Medical services during emergencies.
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The Importance ofAlarm Monitoring
Our monitoring service stands out by using a UL-Listed Central Station, adhering to strict industry standards for reliability and speed. This ensures you receive trustworthy and efficient monitoring.
Key Benefits:
Redundancy: Our centres are strategically located to handle regional emergencies like severe weather or power outages, rerouting signals to maintain continuous monitoring.
Speed: We pride ourselves on a swift response time, measured in seconds, ensuring quick and effective action.
Training: Our operators are expertly trained and certified in emergency protocols, adept at managing high-pressure situations such as duress codes and medical alarms.
Included Hardware / Software
Our comprehensive alarm monitoring service ensures that your security system operates at peak efficiency, providing peace of mind through constant vigilance and rapid response capabilities.
24/7 Central Station
Rapid Response
Medical Panic Alerts
Cellular Connection
Police Dispatch
Deployment
Alarm monitoring is customized to fit different environments:
Residential Homes & Apartments
- We Ensure immediate fire department dispatch during a fire and supports Medical Panic Pendants for elderly residents needing quick ambulance access.
Retail and Hospitality
- We Monitor silent Duress Buttons for discreet police alerts and reports after-hours theft attempts instantly.
Warehouses and Industrial
- 24/7 Monitoring Protects inventory from theft and environmental hazards when facilities are unstaffed, meeting insurance requirements.
Vacation Homes and Rentals
- We Detect break-ins or leaks in vacant properties, preventing minor issues from escalating into major losses.
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What our services entail
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01
/05
Blackbird has completely turned our security around from our previous company. The biggest advantages we have seen is the effort Blackbird Security takes to create a dedicated team and how they respond to any feedback given. It feels like a true partnership with them.
Andrew M
Head of Facility, MAERSK
01
/05
Had the pleasure of hiring Blackbird Security for my industrial portfolio which covers over one million square feet in area. They have been amazing to work with; great communication, detailed reports and always go above and beyond their scope of work to ensure a proper job has been completed. Would recommend this company to property managers who want to ensure first class service to their tenants.
Perry Mahal
Gestionnaire de la propriété industrielle, Groupe ONNI
01
/05
First weekend with Blackbird went well, according to my night desk team. They felt much safer, and their presence overall seemed to deter anyone unwanted people from walking in off Granville St.
Doug Venn
Vancouver Hostel Manager, Samesun Hostels
01
/05
Blackbird Security has been an invaluable partner in ensuring the safety and security of our aviation operations. Their guards are highly trained, professional, and consistently adhere to strict regulatory standards. Their presence enhances our compliance and reinforces our commitment to secure airport and cargo environments.
Lisa Robertson
National Security Manager, Cargojet
01
/05
Blackbird Security has been providing us with professional elite suit and tie security guards for the past few years. They have provided regular security coverage for a lot of our stores, done special events and helped with our warehouse sales. Their security guard customer service is outstanding and the professional clean suit and tie look works well with our brand!
Matthew Viney
Logistics Manager, MaxMara
All Testimonials
Frequently Asked Questions
What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.
Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:
- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.
Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.
- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.
Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.
Secure Your Operation Today
Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
Our Business is Protecting Yours.