Physical Security
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Residential Alarm Monitoring
The Lifeline Between Your Home and Help
A security system without monitoring is merely a noise maker. While a loud siren might deter an amateur intruder, it cannot alert the authorities or assist during emergencies.
Our professional residential alarm monitoring services link your home to a UL-Listed Central Station. Day or night, our trained operators are ready to respond to your alerts within seconds, ensuring prompt assistance when needed.
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The Importance ofResidential Alarm Monitoring
Our monitoring service extends beyond just catching thieves, offering comprehensive protection against various threats for a single monthly fee:
1. Fire and Smoke Monitoring
Monitored smoke detectors instantly alert us to fire, allowing us to dispatch the fire department immediately, potentially saving lives.
2. Medical Panic Alerts
A medical panic button provides immediate access to emergency services, ensuring help is on the way even if you can't reach a phone.
3. Duress Codes (Hostage Situations)
In a hostage situation, entering a special "Duress Code" discreetly alerts our monitoring center, triggering a police response without alerting the intruder.
Included Hardware / Software
Our alarm monitoring service features advanced devices and software, ensuring continuous home protection. It integrates with your current security system for real-time alerts and full coverage.
24/7 Central Station
Rapid Response
Medical Panic Alerts
Cellular Connection
Police Dispatch
Deployment
Our approach to security monitoring transcends outdated methods that depend on vulnerable copper phone lines, which are susceptible to being severed by intruders or incapacitated by adverse weather conditions. We leverage cutting-edge communication technologies to guarantee uninterrupted signal transmission. Furthermore, a significant number of our clients benefit from a premium discount on their homeowners insurance. We supply the necessary Certificate of Monitoring to your insurance provider, facilitating these savings and effectively reducing your monitoring expenses.
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What our services entail
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01
/05
Great service! Blackbird Security is monitoring 3 buildings for us. The guards are on time, they make their rounds in the agreed time and they are alert. When I come late at night, the guards check me out to see what I am doing there, even though they know me and my car. Very attentive. Always answer calls, email back within 24 hours and report daily. If you need security... hands down, go with Blackbird!!!
Axel Menzler
Project Manager, Sunmark Development
01
/05
Blackbird patrols have cleaned up my parking lot. Without them we had drug users sleeping in the corners leaving a big mess. They patrol every hour and their prices are very good!
Vida
Building Manager
01
/05
I highly recommend Blackbird for any security needs. They provide patrol services to a property I manage in Vancouver and they have been able to reduce trespassing on the property as well as increasing the security of the building. Their customer service is top notch.
Madison Moore
Property Manager, Icona Properties
01
/05
Blackbird Security is an outstanding integrated security provider. They supply professional and reliable security guards for a couple Downtown properties of ours in Edmonton, Alberta. Their mobile guards are very responsive, fast acting, professional and thorough during their patrol checks. With combining their guard man-power and mobile fleet, we have peace of mind that our site is always safe and secure. With my two Downtown locations, I need to be able to trust that my security provider has not only our back, but our valued tenants as well. With that in mind I have no doubt that they will be able to provide you the same top notch service for any of your security needs.
David Lehman
Commercial Property Manager, ONNI Group
01
/05
Hired Blackbird for their security and concierge services. I am constantly impressed at the professionalism and quality of their team. Their guards are polite, respectful and have handled stressful situations with compassion. I would recommend Blackbird to anyone looking for security solutions.
Michael Gunion
General Manager, Kevington Building Corp, District Main and The U
All Testimonials
Frequently Asked Questions
What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.
Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:
- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.
Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.
- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.
Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.
Secure Your Operation Today
Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
Our Business is Protecting Yours.