4
min read -
November 26, 2025

The Importance of First Aid Training in Security

By
Ranko Vukovic

Every Canadian business is legally obliged to provide a first-aid kit, as well as an attendant on site trained to provide first aid. Is your business in compliance with this law?

When a medical emergency takes place, handling this dangerous situation efficiently and effectively can mean the difference between life and death. Several years ago, we took the decision to make occupational first aid training (OFA Level 1) mandatory for each Blackbird Security frontline employee. Our goal is to equip each of our security guards with the skills they need to handle any scenario. Not only do we want to protect them and the communities they serve, we believe a frontline security guard that’s trained in first aid is a huge asset for our clients.

Across each of our services, we've seen the benefits of a frontline security presence that's trained in first aid. For example, our front desk security team are often the only personnel on-site at condo buildings and office buildings at night. The role of a security concierge is so comprehensive that first aid training perfectly aligns with their other responsibilities. Our concierge staff must familiarize themselves with the health and safety protocols of the buildings they protect. Possessing first aid training allows them to take this responsibility to the next level, providing world class service for our clients and protection for those in the building.

Below, we’ve listed some common questions about First Aid Training and Security Guards.

Is First Aid Training Mandatory to get a Security Guard License?

No, first aid training isn’t mandatory for a security guard license. In fact, many of our competitors don’t train their security guards in first aid. Security is all about preparation. It’s so important to prepare for incidents and emergencies in our lives. When a person is working a role in which they’re serving the public, we believe it’s crucial for them to be trained to perform first aid. We hope our guards don’t need to use their training in this area, but our clients are glad they’re ready if needed.

Isn’t First Aid Better Left to Professionals?

In an ideal world, medical professionals would be the ones to deliver frontline first aid. Many of our guards work in remote areas, or in scenarios where medical help isn’t readily accessible. In many situations, they will be the only trained individual on-site who can help. The more people who are trained in providing first aid, the safer we will all be in the event of an accident or medical emergency.

What First Aid Training do Blackbird Security Guards Receive?

Each of our security guards receives Occupational First Aid Level 1 training. This course is designed to teach them how to respond effectively to most common and life-threatening first aid emergencies. This includes CPR, bleeding, shock, and how to clear an obstructed airway.

What is the role of a Security Guard in an Emergency?

A good security guard should act as a champion for your health and safety protocols. In the event of an emergency, they are trained to act in several critically important ways.

  • Contact Emergency Services: Before any other action is taken, a security guard will confirm the relevant emergency service has been contacted.
  • Scene Assessment: It’s critically important to assess the scene for obvious hazards (fire, smoke, fallen power lines) as well as obscured hazards (discarded needles, weapons)
  • First Aid: Once it’s safe to do so, the security guard should proceed to providing first aid to any casualties in an attempt to stabilize them until backup arrives.

Work with Canada’s Number One Security Company

Does your current security company employ guards trained in first aid? If not, it’s time to work with Canada’s number one security company, Blackbird Security. Contact Us and let’s discuss your unique needs or, check out our range of professional security services:

 

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Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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