4
min read -
December 10, 2025

Blackbird Security Partners with Canna Cabana in Hamilton, Ontario

By
Ranko Vukovic

Blackbird Security is happy to share that we have partnered with the Canna Cabana cannabis store to provide a more secure and enjoyable shopping experience for their Hamilton, Ontario customers.

About Canna Cabana

Canna Cabana, the self-proclaimed real OGs of cannabis culture, began as Smoker’s Corner in Calgary, Alberta back in 2009. Back then, they were a small shop providing a safe space for smokers, with big dreams of uniting cannabis enthusiasts of all kinds.

Since the legalization of cannabis, the popular corner shop has since expanded to include hundreds of locations – under the Canna Cabana name – across Canada in Ontario, Saskatchewan, Alberta, British Columbia, and Manitoba.

Our Partnership

The Blackbird team is proud to be partnering with the Canadian-founded business to provide Tactical Security Services that ensure a safe and welcoming space for customers to gather and chat, while simultaneously helping to protect their range of cannabis products and accessories in store.

Blackbird’s highly trained Tactical Guards will be stationed at the Canna Cabana location on Barton Street seven days a week, as part of their custom security plan. 

Our team, who are experts in retail loss, shrinkage reduction, and crisis intervention, will provide maximum coverage for all facets of their retail store.

Why They Chose Blackbird Security to Protect Their Retail Location

Reduce Crimes of Opportunity

It’s no secret that crimes flourish when the conditions allow it to, and that most petty crimes are crimes of opportunity. 

Given that dispensaries like Canna Cabana have extended business hours compared to other retail outlets, along with pocketable merchandise on display, the window of opportunity for criminal behaviour greatly increases.

However, a stationed and uniformed Blackbird Security guard acts as a visible deterrent for potential crimes to occur, by making visitors aware that their activities are being monitored.

Additionally, because our custom services provide the option of regular uniform guards or tactical uniform guards, Canna Cabana is able to select the level of security outfitting that best suits their needs.

Focus on Customer Service

When we first consulted with Canna Cabana, they expressed the importance of providing a safe space for their fellow cannabis enthusiasts that was fun, vibrant and welcoming.

In partnering with Blackbird Security, they can continue doing so by focusing on what they do best, providing a fantastic customer service experience to their guests while leaving the protection of their merchandise up to us.

Plus, should the need arise, Blackbird Tactical Security members are trained to manage hostile situations in a professional and compassionate manner, relieving any burden for their retail staff who aren’t professionally trained or equipped to do so.

Enhance the Shopping Experience

In addition to crime prevention, Blackbird Security experts are skilled in providing a customer service-based approach. 

That means, when our security guards are stationed at a retail location and customers arrive in the store, they’re met with a warm and professional welcome from our team.

At Canna Cabana, staff and visitors are provided with peace of mind while shopping thanks to on-site security, but experience the same vibrant energy they’ve come to expect at Canna Cabana locations.

Is Your Business Secure?

If you haven’t added security services to your business, you’re missing out

On-site security is proven to reduce shrinkage, help prevent retail loss, and provide your business with crisis intervention to protect your assets, your staff, and your customers.

At Blackbird, our team of experts are equipped to provide services in the retail, public, and commercial sectors. Plus, we offer fully-customizable plans tailored to your business's unique needs.

Contact us now to add security services to your business

 

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Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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Seven diverse security personnel standing in a row outdoors with city buildings in the background, wearing security uniforms.