4
min read -
November 26, 2025

Blackbird Security Partners with Best Buy on Robson

By
Ranko Vukovic

Blackbird is proud to be the number one choice in security for several big names in retail across Canada. Renowned in Vancouver, BC as the leading-edge security company in the area, we are excited to announce our partnership with retail giant Best Buy at their flagship store on Robson & Granville.
 
Best Buy is Canada’s largest retailer of consumer electronics, boasting a wide range of quality appliances, computers, cameras, home theatre essentials, and much more. Many Canadians rely on them for their diverse offering of products for almost every tech need, and its sprawling location on Robson makes it an especially popular destination with customers. 
 
Blackbird Security currently serves a number of Best Buys in provinces across Canada, including BC, Alberta, Saskatchewan, Manitoba, Ontario, and Quebec. With a proven track record in first-class security and effective loss prevention, it’s no wonder Best Buy was eager to strike up another partnership at their flagship Vancouver store. 

The Blackbird Security team is thrilled to provide protection for this Canadian company, helping them protect their stores and warehouse from security threats and theft. In this blog post we'll take a look at how Blackbird is protecting Best Buy and offering peace of mind to shoppers and staff alike.
 

Blackbird Security - Loss Prevention at Best Buy Robson

Canadian businesses lose close to $5 billion in retail theft every year. With countless valuable electronics in store, Best Buy relies on Blackbird Security to both prevent retail loss from occurring and intercept thieves before they can leave the store. 

As part of our completely customizable security services, Blackbird will have 24-hour Tactical Security Guards stationed at Best Buy Robson. Their goal is to prevent retail loss, crime, and disturbances throughout the store. 

Blackbird’s tactical officers offer more than just loss prevention and watertight security, however. They also serve as a composed and authoritative presence, improving the shopping experience for consumers and offering employees increased peace of mind. Our security team is prepared to manage any aggressive or violent circumstances that may occur, freeing Best Buy staff to concentrate on their duties maintaining inventory and serving customers. This relieves them of the responsibility of handling circumstances that they might not have been trained to manage.
 

Blackbird Security - Protecting the Best Buy Warehouse in Langley 

Retail stores aren’t the only sitting ducks for theft and crime, however. Canadian businesses lose hundreds of millions of dollars annually as a result of warehouse theft. Inadequate security and protection make warehouses an easy target for criminals. 
 
That’s why Best Buy chose Blackbird Security to provide protection to their Langley Warehouse, as well. As part of their tailored security plan offering overnight and access control security, Blackbird will be providing:
   
Each of our warehouse security team members undergo OFA-2 (Occupational First Aid) certification, as well as extensive training in report writing, computer skills, CCTV monitoring and incident de-escalation. Along with providing patrol services, they are also able to assist with access control, crowd management, foot patrols, gatehouse services, CCTV monitoring and handling phone/email requests – all while ensuring the facility remains safe and secure at all times. 

 

Partner with Blackbird Security For Your Retail Security Needs

Want to ensure best in class protection for your business? Our security experts are ready and willing to offer their top-notch services, whether your retail store needs Retail Security, Loss Prevention, or one of our other customized security services. Our staff provides adaptable strategies that are specifically created to match your company's unique security needs. Get in touch with us to get started!

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Frequently Asked Questions

What services do security companies offer?
At Blackbird Security, we offer a range of security services, such as:
- On-site uniform security
- Luxury suit & tie security
- Mobile patrols
- Alarm response
- Access control
- CCTV monitoring
- Event security
- Loss prevention (undercover security)
- Tactical Security
- Concierge/Front Desk Security
- Executive Protection
- Office & Facilities Security
- Government Security
- Parking Enforcement
- Residential Security
These services work in unison to safeguard businesses, people, and assets, offering peace of mind and comprehensive protection.At Blackbird Security, we are industry leaders in providing all of these services. Our expertise ensures tailored security solutions that meet your specific requirements. Browse further to learn more: Blackbird Security Services - Blackbird Security
Can security services be customized?
Many providers offer standard security programs, but Blackbird Security emphasizes a collaborative approach to customization. By considering factors such as your industry, location, size, and specific risks, we work closely with you to design security strategies that fit your needs. This might include adjusting patrol schedules, reporting frequency, or tailoring patrol routes to align with your operations.This is possible through our dedicated Client Services team as well as our in-house Control Centre and Reporting teams. Customization is a fundamental part of how we provide effective and seamless security solutions
Are security providers in Canada regulated?
Yes, most countries and regions (including Canada) have licensing bodies and regulations that govern security providers. Check local laws to ensure your provider complies with these standards.
How do I measure the effectiveness of security measures?
Measuring the effectiveness of security measures involves tracking key performance indicators (KPIs) to evaluate how well systems and personnel are meeting safety and asset protection goals. Start by analyzing incident response times, reductions in theft, vandalism, or shrinkage, and overall resolution rates for reported issues. Comparing pre- and post-implementation data helps demonstrate tangible improvements in safety and loss prevention. Regular audits, surveys, and risk assessment reports can also gauge the reliability and perception of security measures.

Key KPIs to track include:
- Incident response times: Faster responses to alarms or emergencies.
- Reduction in theft/vandalism: Compare loss data before and after implementation.
- Patrol compliance: Track patrol frequency and adherence via GPS or logs.
- False alarm rates: Lower rates ensure focus on real threats.
- Client/Employee satisfaction: Gather feedback to measure confidence in security.
- Client services: Dedicated account representative who supports ongoing needs & can adjust strategy as needed
What level of support can I expect from Blackbird Security
We ensure all of our clients have the utmost support for their businesses, and there's a few ways we do this:

- Allowing access to our 24/7 Control centre for all clients, which is based out of our head office in Vancouver, BC. Clients can call this centre and have a mobile guard swiftly deployed to their business for any spontaneous incidents that occur. We believe in operating it inhouse to ensure all services are streamlined and optimized for the best communication. Our control canter can be reached at this number for current clients: 1-888-991-2622.
- We have a dedicated client services team which directly communicates with clients on a day-to-day basis. Our client services often perform site check ups and can assist with any issues that arise at your business.

Your peace of mind is our priority. We’re more than a service provider—we’re a partner in protecting your business. With our team working tirelessly to anticipate and resolve challenges, you can focus on running your business with confidence, knowing we’re always here to support you. Together, we build safer environments and stronger partnerships, every step of the way.

Secure Your Operation Today

Talk to our security experts about protecting your facility. We’ll assess your needs and build a plan that works.
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